General Return Policies
*Original condition refers to any merchandise that is unworn, not-used, and has not been washed and/or put in a dryer for any reason. The item(s) must not smell strongly of smoke and/or body odors of any type, are not covered in pet and/or human hair, and are not stained or damaged in any other way. All original sewn in or hang tags must still be intact.
Attn: Returns Dept.
2964 Montauk HWY
Brookhaven, NY 11719
Returns for a refund can be mailed back to us via your shipping method of choice to the address above. olkoDESiGN.com will refund the cost of the merchandise to the original method of payment. Though olkoDESiGN cannot refund an order that is paid for with a personal check or money order, we can offer you store credit for the cost of the merchandise.
Exchanges can also be mailed back to us via your shipping method of choice to the address above. We provide a Shipping Rates Table on the bottom of the reverse side of the invoice with the set discounted price of standard shipping for your exchange back to you. You may choose to have your original method of payment charged, or provide a check or money order, for the amount associated on the rates table. Upgraded shipping to send back your exchange is available upon request (additional rates are applicable).